Audit Specialist I

Job Summary

To support benefit administration processing, the full-time remote Audit Specialist I will conduct quality audits, manage controls and reports, and maintain process documentation while collaborating with internal teams and clients.

Key responsibilities

• Conduct weekly quality audits and communicate results to support training and development needs
• Serve as owner of controls, reports, or audits and maintain process documentation to BSC standards
• Identify process gaps and propose solutions while supporting client calls and inquiries as necessary

Required qualifications

• Bachelor's degree or equivalent business experience
• Quality Assurance experience related to business operations or client benefits administration services
• Benefit Administration experience, preferably with COBRA administration or leave-of-absence services
• Proven intermediate Excel knowledge, including experience with Pivot tables and nested functions
• Proactive problem solver with strong critical thinking skills and adaptability to change