Authorization Clerk

Job Summary

To support a growing healthcare team, the remote full-time Authorization Clerk will verify patient insurance coverage, request necessary documents, and resolve discrepancies while ensuring compliance with regulations.

Key responsibilities

• Verifies patient insurance coverage using phone or online resources in a timely manner
• Requests missing documents and handles discrepancies by communicating with clinicians and patients
• Participates in quality assurance activities and provides process improvement suggestions to management

Required qualifications

• High school diploma or GED equivalent required
• 1-3+ years of experience in a support role within medical billing, health insurance, or collections preferred
• Working knowledge of ICD-10, CPT, and HCPCS coding preferred but not required
• Ability to navigate multiple systems, including billing software and payer portals
• Excellent customer service and phone skills