Authorization Clerk

Job Summary

Working remotely during daytime hours, the full-time Authorization Clerk will verify patient insurance coverage, request necessary documents from clinicians, and resolve discrepancies to ensure timely authorizations.

Key responsibilities

• Verify patient insurance coverage using phone or online resources
• Request missing documents or information from clinicians via phone or fax
• Handle discrepancies with eligibility or demographic errors through communication with clinicians and patients

Required qualifications

• High school diploma or GED equivalent required
• 1-3+ years of experience in a medical billing, health insurance, or collections support role preferred
• Working knowledge of ICD-10, CPT, and HCPCS coding is preferred but not required
• Ability to navigate multiple systems, including billing software and payer portals
• Demonstrated customer service and phone skills