Authorization Coordinator

Job Summary

Providing day-to-day financial clearance for scheduled services, the full-time Authorization Coordinator will manage authorization processes, serve as a resource for complex referral issues, and ensure high-quality customer service in a remote or onsite capacity.

Key responsibilities

• Act as a patient and family advocate by obtaining necessary information from providers and fulfilling payers' referral/authorization requirements
• Collaborate with providers and staff to successfully obtain referrals and authorizations while tracking patient accounts on authorization status
• Investigate and resolve insurance issues in a timely manner, coordinating with various stakeholders as needed

Required qualifications

• High school diploma or GED equivalent
• Two years of directly-related experience
• Knowledge of medical terminology and various insurance programs, including Medicare and Managed Care
• Ability to analyze operational problems and recommend solutions
• Familiarity with computer systems and software relevant to the functional area