Authorization Specialist

Job Summary

To support patient services, the full-time Authorization Specialist will work remotely to obtain initial and ongoing authorizations from payers, verify insurance benefits, and maintain accurate insurance information in the electronic medical record while providing excellent customer service.

Key responsibilities

• Captures and records inbound and outbound authorizations, coordinating with payers and clinical staff
• Processes authorization-related denials and manages the appeal process with Revenue Cycle staff
• Responds to inquiries regarding authorization status and communicates effectively with patients and physicians

Required qualifications

• High School Diploma or GED is required
• Entry-level position with on-the-job training provided
• Preferred experience in a healthcare office or customer service
• Knowledge of medical terminology or willingness to learn
• Ability to prioritize and manage multiple tasks in a fast-paced environment