Authorization Specialist II

Job Summary

To support timely access to mental healthcare, the full-time remote Authorization Specialist II will manage authorization data accuracy, process incoming authorization packets, and resolve client-related issues while collaborating closely with Billing and Eligibility teams.

Key responsibilities:

• Processing and validating incoming authorization packets and medical records requests
• Resolving missing Client ID and authorization-on-file issues by coordinating with various partners
• Auditing BPO authorization entry for accuracy and tracking performance against productivity standards

Required qualifications:

• 2+ years of experience in medical billing, authorization, or patient access
• Experience with VA/Community Care Network or government payer authorization preferred
• Familiarity with EAP authorization processes
• Ability to work across multiple systems simultaneously
• Proven track record of meeting quantitative productivity standards