Authorization Support Representative

Job Summary

Working remotely in a full-time capacity, the Authorization Support Representative will be responsible for complex administrative functions, responding to escalated inquiries, and ensuring accurate implementation of new client authorizations.

Key responsibilities

• Perform all duties of an Authorization Support Representative, including attending meetings as a subject matter expert
• Respond to complex questions from internal and external customers in a timely and clear manner
• Review reports for accuracy and assist in training new team members on processes

Required qualifications

• High school diploma or equivalent
• Minimum of one year experience as an Authorization Support Representative or in a similar role
• Proficiency in all Authorization Support Representative duties
• Knowledge of dental procedures, terminology, and codes
• Excellent organizational and problem-solving skills