Auto Claims Service Leader

Job Summary

A company is looking for an Inside Auto Claims Service Leader.

Key Responsibilities

• Manages and motivates a team of adjusters to achieve performance goals
• Handles escalated customer communications and resolves conflicts
• Develops and analyzes operational data to support claims processes

Required Qualifications

• Experience in managing teams in a claims or customer service environment
• Proven ability to develop strategies for employee performance improvement
• Strong understanding of operational initiatives and business objectives
• Ability to analyze data and make informed decisions
• Commitment to ethical practices and customer service excellence