Auto Claims Team Lead

Job Summary

Supervising multiple teams of examiners, the full-time remote Auto Claims Team Lead will manage liability claims operations, provide technical direction, and ensure compliance with quality standards while fostering professional client relationships.

Key responsibilities

• Supervises and monitors teams of examiners, providing training and support for claims adjudication
• Identifies trends and issues, advising management on process improvements and coordinating projects
• Acts as a second level of appeal for client and claimant issues, ensuring proper documentation and compliance

Required qualifications

• Bachelor's degree from an accredited college or university preferred
• Six years of claims experience, including two years in a supervisory role
• Thorough knowledge of claims management processes for multiple product lines
• Licenses and professional certifications as applicable to the line of business preferred
• Strong leadership and analytical skills, with proficiency in Microsoft Office products