Auto Claims Team Lead

Job Summary

Supervising multiple teams of examiners, the full-time remote Auto Claims Team Lead will manage liability claims operations, provide technical direction, and ensure quality compliance while fostering a professional client relationship.

Key responsibilities

• Supervises teams of examiners and technical staff, monitoring workloads and providing training
• Identifies trends and issues, advising management on process improvements and project coordination
• Acts as a second level of appeal for client and claimant issues, ensuring proper claim adjudication

Required qualifications

• Bachelor's degree from an accredited college or university preferred
• Six years of claims experience, including two years in a supervisory role
• Thorough knowledge of claims management processes for multiple product lines
• Licenses and professional certifications as required for the line of business preferred
• Strong leadership, analytical, and interpretive skills