Automotive Client Performance Coach
Job Summary
Managing a portfolio of dealership clients, the full-time Automotive Client Performance Coach will drive software adoption, demonstrate ROI, and build trusted relationships in a remote environment.
Key responsibilities
- Serve as the primary strategic partner for dealership clients, establishing regular engagement and success plans
- Guide clients through the adoption of Dynatron's platform, ensuring integration into daily operations and monitoring performance metrics
- Analyze account performance and provide actionable recommendations to demonstrate business impact and ROI
Required qualifications
- 3-5+ years of experience in B2B Client/Customer Success or SaaS account management within the automotive technology ecosystem
- Strong understanding of the SaaS customer lifecycle, including onboarding, adoption, and retention
- Demonstrated ability to analyze data and translate it into actionable client recommendations
- 2+ years of experience using CRM systems like SugarCRM or Salesforce for managing customer relationships
- Excellent virtual presentation and relationship-management skills, with confidence in communicating with senior dealership leadership
Complete Job Description
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