Automotive Customer Service Representative

Job Summary

Working remotely, the full-time Automotive Customer Service Representative will utilize client systems to investigate customer part inquiries, provide verification on auto parts requirements, and maintain database case notes while delivering exceptional customer experiences.

Key responsibilities

• Investigate customer part inquiries using client systems
• Provide verification and recommendations on correct auto parts requirements
• Maintain database case notes and stay current on relevant materials and resources

Required qualifications

• High school diploma or GED equivalent required
• 1-2 years of Automotive Parts Counter experience required
• Proficiency in fast-paced multitasking
• Additional automotive parts training or certification a plus
• PC/Keyboarding skills including Microsoft Word and Excel