Automotive Key Account Specialist

Job Summary

Automotive Key Account Specialist is a full-time, remote position responsible for managing client accounts, ensuring customer satisfaction, and driving business development opportunities in the automotive sector.

Key Responsibilities

• Serve as the primary contact for selected clients and manage contract performance
• Identify business development opportunities and collaborate with the sales team to convert them into sales
• Monitor client satisfaction and achieve retention targets through excellent customer service

Required Qualifications

• Associate degree or equivalent relevant experience; Bachelor's degree preferred
• 3+ years of experience in customer care or administrative roles
• Experience in the automotive industry, particularly in manufacturing or quality management
• Solid knowledge of IATF 16949 standards
• Experience in the TIC industry supporting Business Assurance sectors preferred