Awards Operations Specialist

Job Summary

Providing essential administrative and logistical support, the full-time Awards Operations Specialist will manage day-to-day operations of national awards programs, assist with digital platform administration, and deliver exceptional customer service to applicants and jurors while working remotely.

Key responsibilities

• Provide timely customer service for all inquiries regarding awards programs and maintain accurate records of application and review data
• Draft program correspondences and update marketing materials related to awards, including web pages and online submission materials
• Support the Senior Manager of Awards with administrative tasks, including invoice processing and coordination of awards announcements and events

Required qualifications

• High-volume administrative support experience, preferably in nonprofit or customer service environments
• Proficient customer service orientation with the ability to interact professionally with various stakeholders
• Organized with experience in maintaining accurate records and managing digital file systems
• Skilled in Microsoft Office tools and comfortable managing virtual meetings
• Aptitude to seek additional technical skills related to program administration and governance