B2B Account Manager

Job Summary

A company is looking for a B2B Account Manager to support healthcare providers and manage workflows in a fast-paced environment.

Key Responsibilities

• Act as a key contact for inbound provider inquiries and ensure a high-quality experience
• Manage and track the patient pipeline within the B2B funnel, ensuring timely progression
• Consolidate and prepare data for business reviews, highlighting key insights and performance trends

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, or related field (or equivalent experience)
• 3+ years of experience in customer experience, account support, healthcare operations, or similar roles
• Experience supporting B2B healthcare or medical device environments
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Familiarity with medical records, EEG coordination, or clinical workflows is preferred