B2B Customer Service Representative

Job Summary

A company is looking for a B2B Customer Service Representative, remote position.

Key Responsibilities

• Maintain a positive, empathetic, and professional attitude while responding to inquiries
• Resolve complaints and escalate issues when necessary
• Keep records of interactions and provide feedback on customer service efficiency

Required Qualifications

• 1 year of B2B experience is required
• Call center experience is preferred but not mandatory
• Must demonstrate ethical behavior and a strong drive
• Must be a team player, supportive, and adaptable to change
• Commitment to personal and professional development is essential