Back Office Senior Manager

Job Summary

A company is looking for a Senior Manager, Back Office to join their team remotely from anywhere in the U.S.

Key Responsibilities:

• Manage card embossing process, including evaluation, onboarding, and relationship management of card embossers
• Evaluate and select operations software, maintain vendor relationships, and manage software implementation and enhancement initiatives
• Develop and deliver process flows, system specifications, runbooks, and end-user training to business users

Required Qualifications:

• BS/BA degree
• 9+ years of experience supporting and managing supply chain, IT, bank operations, or ERP solutions
• Sound knowledge of supply chain processes and procedures, as well as enterprise resource planning and supply chain management software
• Able to analyze data and make actionable recommendations
• Highly developed change management skills and strong negotiation skills