Backoffice Support Associate

Job Summary

A company is looking for a Backoffice Support Associate.

Key Responsibilities

• Resolve customer issues from inbound correspondence, including document management and audit reporting
• Ensure timely tracking and delivery of correspondence to appropriate business lines
• Conduct account audits and manage complaint handling and escalations

Required Qualifications

• 1+ years of financial services experience or equivalent
• Strong analytical skills
• Ability to work effectively in a team environment
• Proficiency in navigating basic computer applications
• Strong organizational skills and ability to multitask