Bankcard Operations Manager
Job Summary
Providing operational and technical leadership, the full-time Bankcard Operations Manager will oversee daily processing, staff performance, and complex issue resolution in a remote setting, while ensuring regulatory compliance and enhancing customer experience.
Key responsibilities
- Provide strategic oversight of bankcard operations, focusing on transaction processing, quality assurance, and operational excellence
- Manage vendor relationships, support audits, and oversee system enhancements while executing product implementations and strategic initiatives
- Drive workforce development and employee engagement initiatives, fostering a high-performing culture within the card operations team
Required qualifications
- Bachelor's Degree or equivalent experience in Finance or Business Management
- 5 or more years of management experience
- 5 or more years of experience in payments
- 3 or more years of experience in bankcard operations
Complete Job Description
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