Banking Customer Service Representative

Job Summary

A company is looking for a Banking Customer Service Representative.

Key Responsibilities

• Respond to incoming calls from clients and financial institutions regarding banking services
• Ensure adherence to call procedures and provide accurate information to customer inquiries
• Maintain a high level of accuracy when addressing customer concerns

Required Qualifications

• Banking experience is a must
• Experience in a high-volume call center environment
• Ability to work flexible rotating shifts, including nights and weekends
• Completion of a 3-4 weeks paid training program
• Must be able to work without taking leaves during training