BDC Sales Coordinator

Job Summary

A company is looking for a BDC Sales Coordinator to create exceptional customer experiences and support the sales team.

Key Responsibilities:

• Execute the Business Development Center (BDC) process in line with company strategies and standards
• Respond to customer inquiries from the CRM within 15 minutes during store hours and schedule appointments for in-store visits
• Maintain accurate records of all customer interactions in the CRM system and make 50 - 100+ outbound contacts daily

Qualifications:

• High school diploma or equivalent required
• Call center, customer service, or sales experience required
• Comfortable working independently in a remote setting
• Tech-savvy and experienced with CRM tools (or willing to learn quickly)
• Flexible schedule availability, including some weekends