BDC Sales Coordinator

Job Summary

To create exceptional customer experiences, the full-time BDC Sales Coordinator will manage communications with potential vehicle buyers through phone, email, and text, setting appointments for dealerships while working remotely.

Key Responsibilities:

• Execute the Business Development Center (BDC) process in alignment with company strategies
• Respond to customer inquiries from the CRM within 15 minutes during store hours
• Make 50 - 100+ outbound contacts daily to support appointment goals

Required Qualifications:

• High school diploma or equivalent required
• Call center, customer service, or sales experience required
• Tech-savvy and experienced with CRM tools (or willing to learn quickly)
• Flexible schedule availability, including some weekends
• Comfortable working independently in a remote setting