Behavioral Health Clinical Reviewer

Job Summary

A company is looking for a Behavioral Health Service Authorization Clinical Reviewer.

Key Responsibilities

• Responds to complex customer inquiries and processes requests with proper documentation
• Monitors daily transactions and reviews client reports to ensure data integrity
• Assists in the day-to-day operations of the customer service area, including training less experienced staff

Required Qualifications

• Six or more years of customer service or telephone experience
• Experience working with organizational functions and personnel
• Familiarity with fax machines, computer software, and telephone technology
• Experience using help desk software
• Ability to work independently and follow oral and written directions