Behavioral Health Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Engage with members to understand their needs and provide advocacy for their health
• Review member claim history and perform financial data maintenance as necessary
• Educate members on their rights and responsibilities according to their contract

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED
• Must have a quiet and secure workspace at home
• Ability to work Monday-Friday from 10:30am-7:00pm EST