Behavioral Health Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Engage with members to understand their needs and advocate for their health
• Review member claim history and maintain financial data as necessary
• Explain members' rights and responsibilities in accordance with contracts

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED