Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Behavioral Health.

Key Responsibilities

• Creates emotional connections with members to champion their best health
• Builds trusting relationships by understanding and addressing member needs
• Explains member rights and responsibilities in accordance with contracts

Required Qualifications

• 1-3 years of customer service experience in a call center environment
• High School Diploma or GED
• Technical requirement for personal residential internet service
• Ability to work from home with a reliable internet connection
• Preferred background in Behavioral Health, Medical, or Insurance