Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Create emotional connections with members to support their health needs
• Review member claim history and perform necessary financial data maintenance
• Explain members' rights and responsibilities according to their contracts

Required Qualifications

• 1+ years of experience in a call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED
• Must have a quiet and secure workspace at home
• Ability to work full-time hours, Monday-Friday