Behavioral Health Customer Service Representative

Location: Remote

Compensation: Hourly

Reviewed: Fri, Mar 27, 2026

This job expires in: 0 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

Engage with members to provide advocacy and support for their health needs
Review member claim history and maintain financial data accurately
Educate members on their rights, benefits, and online resources

Required Qualifications

1+ years of experience in a call center environment
Experience using Microsoft Office products, specifically Excel, Outlook, and Word
High School Diploma or GED

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