Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the Behavioral Health team.

Key Responsibilities

• Create empathetic connections with members to advocate for their health
• Understand and address member needs by building trusting relationships
• Review member claim history and explain rights and responsibilities

Required Qualifications

• 1+ years of experience in a healthcare or call center environment
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High School Diploma or GED