Behavioral Health Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative for the Behavioral Health team.

Key Responsibilities

• Create emotional connections with members to support their health needs
• Understand member needs and build trusting relationships
• Review member claim history and explain rights and responsibilities

Required Qualifications

• 1+ year of experience in a call center environment
• Previous experience using Microsoft Office products, specifically Excel, Outlook, and Word
• High school diploma or GED