Behavioral Health Member Services Specialist

Job Summary

A company is looking for a Member Services Specialist.

Key Responsibilities

• Manage intake processes and serve as the first point of contact for Members accessing services
• Complete intake documentation and coordinate transportation for Members' appointments
• Address Member complaints and explain procedures for accessing behavioral health services

Required Qualifications

• Bachelor's degree (BS or BA) from an accredited college or university
• 1-3 years of behavioral health experience preferred
• Minimum of one year of experience in mental health and/or human services required
• Proficiency in Windows-based PC applications
• Previous customer service and data entry experience desired, preferably in a call center environment