Benefit Advocate

Job Summary

A company is looking for a Benefit Advocate.

Key Responsibilities

• Manage and coordinate a high volume of service requests from employees and their families
• Educate and assist callers in understanding and navigating their healthcare and wellness benefits
• Provide direction in resolving various benefit-related issues

Required Qualifications

• High School diploma or GED equivalent
• Minimum one year of insurance and/or benefits customer service experience
• Proficient in Microsoft Office Suite and data entry
• Ability to work a flexible 37.5 hour work week in a 24/7/365 call center environment
• Associates Degree or bilingual in Spanish/English is preferred