Benefit Systems Support Specialist

Job Summary

Providing system and data support for Employee Benefits, the full-time remote Benefit Systems Support Specialist will manage user training, system troubleshooting, and process improvements across various benefit systems.

Key responsibilities

• Collaborates with senior management to prioritize system and data support initiatives for Employee Benefits
• Analyzes systems for enhancements and conducts user training on benefit systems
• Creates and reviews process documentation and conducts periodic audits of system data for quality assurance

Required qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Three (3) or more years of related work experience
• Experience in insurance industry or health plans operations
• Familiarity with BenefitPoint, Salesforce, or similar agency management systems