Benefits Administration Associate

Job Summary

A company is looking for a Benefits Administration Services Associate III.

Key Responsibilities

• Manage a steady volume of incoming customer calls regarding retirement and survivor benefits
• Actively listen to customer inquiries and provide comprehensive resolutions
• Navigate multiple systems while assisting customers effectively

Required Qualifications

• Experience working with retirement benefits, pension, or 401K
• Experience in handling high-volume calls
• Proficiency in MS Office, particularly Word and Excel at an intermediate level
• High school diploma or GED
• Ability to complete a mandatory paid training program