Benefits Administration Associate

Job Summary

Working remotely in a full-time capacity, the Benefits Administration Services Associate will provide inbound and outbound telephone support to applicants, ensuring accurate documentation and a strong customer service experience.

Key responsibilities

• Provide one-to-one inbound telephone contact with applicants
• Support applicants through outbound calls
• Maintain accurate documentation of interactions

Required qualifications

• High School Diploma or equivalent
• Typing speed of at least 25 words per minute
• Ability to pass a criminal background check
• Strong customer service mindset with clear and professional communication
• Ability to pass an internet speed test and connect via ethernet cable