Benefits Administration Associate

Job Summary

Working remotely on a full-time basis, the Benefits Administration Services Associate will provide customer service support by answering calls, reviewing emails, and following supervisor instructions while contributing to a positive team culture.

Key responsibilities

• Answer incoming calls and respond to customer inquiries via email
• Follow supervisor/manager instructions throughout the workday
• Utilize multiple systems and dual screens to manage tasks effectively

Required qualifications

• High School Diploma or equivalent
• Prior call center experience
• Ability to pass a criminal background check
• Proficiency in using multiple systems and uploading documents
• Reliable and punctual with a strong customer service mindset