Benefits Call Center Representative

Job Summary

A company is looking for a Benefits Call Center Representative.

Key Responsibilities

• Serve as the initial point of contact for inquiries related to pensions and defined benefits
• Provide inbound telephone support and engage with customers through outbound calls and live chat
• Utilize basic call center knowledge to assist applicants and maintain effective working relationships

Required Qualifications

• High School Diploma or GED
• Must be at least 18 years of age
• Previous customer service and/or call center experience
• Proficiency with MS Office and keyboarding
• Ability to pass a criminal background check and an internet speed test