Benefits Call Center Representative

Job Summary

A company is looking for a Benefits Call Center Representative - Travel Agent.

Key Responsibilities

• Manage inbound calls throughout the entire shift
• Utilize multiple tools and systems to assist travelers efficiently
• Handle emails and process requests while multitasking in a fast-paced environment

Required Qualifications

• Experience with Deltamatic preferred for Delta retirees
• High School Diploma or equivalent required
• Must pass a criminal background check
• Ability to navigate multiple systems and learn new processes quickly
• Must pass an internet speed test and connect via ethernet cable