Benefits Operations Analyst

Job Summary

To support a growing organization, the full-time Benefits Operations Analyst will focus on benefits administration, data integrity, financial reconciliation, compliance, and employee support while working remotely on a contract basis.

Key Responsibilities

• Execute monthly billing reconciliations and manage benefits billing processes to improve accuracy and efficiency
• Own weekly benefits file feeds, troubleshoot errors, and conduct ongoing data audits
• Serve as a Tier 2 resource for escalated employee benefits questions and issues, ensuring high-quality customer service

Required Qualifications

• 3+ years of hands-on experience in benefits administration or operations
• Strong foundational knowledge of employee benefits and compliance regulations, particularly ACA, ERISA, and COBRA
• Advanced Excel skills, including VLOOKUP/XLOOKUP and Pivot Tables
• Experience with HRIS/benefits systems, with Workday experience strongly preferred
• Strong analytical skills with the ability to investigate issues and implement process improvements