Benefits Operations Analyst

Job Summary

To support a growing organization, the full-time Benefits Operations Analyst will focus on benefits administration, data integrity, financial reconciliation, and employee support while working remotely on a contract basis.

Key Responsibilities

• Execute monthly billing reconciliations and manage benefits billing processes for accuracy and efficiency
• Own weekly benefits file feeds and conduct ongoing data audits to ensure compliance and accuracy
• Serve as a Tier 2 resource for escalated employee benefits questions and issues, providing high-quality customer service

Required Qualifications

• 3+ years of experience in benefits administration or operations
• Strong knowledge of benefits compliance and regulatory requirements, particularly ACA, ERISA, and COBRA
• Advanced Excel skills, including VLOOKUP/XLOOKUP and Pivot Tables
• Experience with HRIS/benefits systems, preferably Workday
• Strong analytical skills with the ability to investigate issues and implement process improvements