Benefits Operations Specialist

Job Summary

To support a growing team, the full-time Benefits Operations Specialist will provide exceptional support regarding benefits plans, manage enrollment processes, and handle invoicing while working remotely.

Key responsibilities

• Provide support to employees and clients regarding benefits plans, including pricing, coverage, and claims
• Manage benefits enrollment and unenrollment processes, as well as invoicing and billing
• Process tickets and escalations in Zendesk and execute data-related tasks with precision

Required qualifications

• Experience in HR Operations Employee Benefits, ideally in US PEO services
• Strong organizational and time management skills
• Fluent in English, both written and spoken
• Ability to work effectively in a fast-paced environment and utilize various tech tools
• Embraces AI and automation to enhance efficiency