Benefits Specialist

Job Summary

A company is looking for a Benefits Specialist in Workforce Benefits Account Management.

Key Responsibilities

• Manage relationships with new and existing customers for a book of business consisting of 100-499 lives
• Provide excellent customer service and respond to inquiries promptly while managing day-to-day service work
• Collaborate with internal partners and sales executives to identify business growth opportunities and manage the renewal process

Required Qualifications, Training, and Education

• High school diploma required
• Sales aptitude with the ability to communicate contract provisions to customers
• Proficiency in computer skills, including MS Word, MS Excel, and MS Outlook
• Strong organizational skills and ability to multitask
• Mathematics aptitude and ability to make independent decisions