Benefits Specialist

Job Summary

A company is looking for a Benefits Specialist to assist members in navigating their healthcare benefits.

Key Responsibilities

• Assist members in understanding their benefits and answering inquiries with clarity
• Support members during open enrollment and life events by comparing plan options
• Resolve benefit issues and ensure compliance with relevant regulations

Required Qualifications

• 1-2 years of customer service and benefits experience
• Familiarity with health plans, COBRA, Medicare, and HSAs/FSAs is preferred
• Proficiency in MS Word, Excel, and internal systems
• Strong documentation and time-management skills
• Ability to thrive in a collaborative, remote work environment