Benefits Specialist

Job Summary

To support the Navigation Team in launching and renewing customer accounts, the full-time Benefits Specialist will source and analyze benefit information, conduct quality audits, and maintain content management systems, with the option to work remotely or from the Denver office.

Key responsibilities

• Source, analyze, and maintain up-to-date benefit information for Health Guides to assist members
• Conduct quality audits to ensure accuracy and accountability in benefit offerings
• Collaborate with internal stakeholders to prioritize navigating the benefit ecosystem and support the navigation team during peak periods

Required qualifications

• In-depth understanding of healthcare benefits, including medical, pharmacy, dental, and vision
• Proficient in Microsoft Office and content management systems
• Strong analytical skills for researching and synthesizing benefit information
• Ability to communicate complex healthcare jargon in plain language
• Demonstrated ability to work independently and manage multiple projects effectively