Benefits Support Specialist

Job Summary

Supporting the implementation and servicing of Employer Group accounts, the full-time remote Benefits Support Specialist will manage client relationships, prepare documentation, and coordinate enrollment and renewal processes for Group Life, Disability, Absence Management, and Voluntary Benefits.

Key responsibilities

• Establish and nurture relationships with internal and external partners while managing routine service activities
• Prepare administrative and marketing documents, conducting quality reviews of implementation-related materials
• Coordinate the renewal process for assigned accounts, working with sales executives to negotiate plan design changes

Required qualifications

• High school diploma or equivalent work experience; college degree preferred
• Professional certifications or designations relevant to the role
• 2-4 years of cumulative, relevant experience