Bilingual Account Executive

Job Summary

Bilingual and experienced, the full-time Account Executive will manage partner relationships and provide operational support for payment transaction processes in a remote capacity.

Key responsibilities

• Act as the primary operational point of contact for partners, ensuring timely resolution of complex issues related to card transaction processing
• Coordinate and complete semi-annual release certification to maintain compliance and readiness
• Lead the onboarding and decommissioning of participants within the payment network while executing strategic initiatives

Required qualifications

• Bilingual proficiency in Spanish is a must
• At least 5 years of experience in a similar role with strong domain knowledge in payment transaction flows
• Proven ability to manage partner relationships and resolve operational challenges
• Experience with compliance and contractual agreements in a payment processing environment
• Familiarity with strategic initiatives such as system migrations and infrastructure upgrades