Bilingual Account Management Advisor
Job Summary
Providing exceptional customer service, the part-time Bilingual Account Management Advisor will manage account reviews, troubleshoot issues, and maintain effective relationships with end users while working remotely.
Key responsibilities
- Answer inbound calls and respond to emails while troubleshooting device issues
- Assist customers with account management tasks, including replacing devices and renewing lines of service
- Maintain accurate records of customer communications and escalate issues as necessary
Required qualifications
- Fluent in English and Spanish
- High School Diploma or GED; some college preferred
- Previous help desk or call center experience preferred
- Strong digital navigation skills
- Self-motivated with excellent time-management abilities
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,825 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
