Bilingual Account Manager
Job Summary
Managing a portfolio of approximately 175 mid-market services sellers, the full-time Bilingual Account Manager will drive account expansion, retention, and satisfaction while consulting with business owners in both English and Spanish to uncover opportunities across payments and business management tools.
Key responsibilities
- Own and maintain relationships with mid-market services sellers, focusing on account growth and retention
- Consult with business owners to identify and implement tailored solutions within Square's ecosystem
- Act as the voice of the customer, advocating for seller needs and collaborating with cross-functional teams
Required qualifications
- 5+ years of experience in account management or sales, preferably in SaaS or payments
- Full proficiency in Spanish
- Proven success in growing and retaining a book of business
- Experience negotiating contracts with senior stakeholders
- Strong technical solutioning skills and consultative selling abilities
Complete Job Description
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