Bilingual Account Manager

Job Summary

Experienced sales professionals will find a full-time Bilingual Account Manager opportunity focused on driving growth and retention for a portfolio of mid-market services sellers, consulting in both English and Spanish to enhance their use of Square's ecosystem.

Key responsibilities

• Own and maintain relationships across a portfolio of approximately 175 mid-market services sellers, driving account expansion and satisfaction
• Consult with business owners to identify opportunities for payments and business management solutions, ensuring customized onboarding experiences
• Negotiate contracts and advocate for seller needs with cross-functional teams while delivering exceptional client service

Required qualifications

• 5+ years of experience in account management or sales, preferably in SaaS or business management software
• Full proficiency in Spanish
• Proven success in growing and retaining a book of business with a track record of over-performance on metrics
• Experience in the services industry is preferred but not required
• Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions