Bilingual Accounts Receivable Agent

Job Summary

A company is looking for a Bilingual Accounts Receivable Agent (AR).

Key Responsibilities

• Contact customers with past-due or outstanding balances via phone, text, and email
• Provide billing support and explain account balances clearly in both English and Spanish
• Secure payment through one-time payments, payment plans, or settlements

Required Qualifications

• 3+ years of experience in Accounts Receivable, Collections, Billing, or Customer Support
• Strong communication and negotiation skills in both English and Spanish
• Ability to manage multiple accounts and maintain detailed notes
• Familiarity with CRM or ticketing systems (Salesforce preferred)
• Experience working with sensitive financial or customer information